Your satisfaction is our top priority. If you would like to return an item, please do so within 30 days of when it is shipped to you. Include the original documentation and information accompanying the item and return it to us in its original box. Please ship the item to the address below via a trackable carrier such as the USPS registered mail, Federal Express or similar service. When we receive your package, you are eligible for an exchange or a store credit at your option.

We are unable to accept engraved items for return and merchandise that has been special ordered will be subject to a 20% restocking fee upon return.

If you have any questions, kindly call us at: 908-317-9600

Or write us at:

Presidential Pen & Gifts
Att: Customer Service
112 Central Avenue
Westfield, NJ 07090